How to Create a New User in Assurance

In Assurance, you can set up as many users as you have licences. This guide provides step-by-step instructions on how to create a new user in Assurance.

To skip to the video demonstration please click here.

To Create a New User in Assurance

1. Click the Gear in the top menu

2. Select Users 

Note: At the top of the Users page you will see the number of licences you have available (See the below example image)

3. Click the + New User button.

4. Select the User Type, either Full User or Lite User.

5. Enter the new User's Name, Email and Business Unit.

 Note: Password is not required at this stage.

6. Click Create at the bottom of the screen.

Important Note: You will need to send a Welcome Email to your new User/s so they can set up a password to access Assurance. If you are unsure of how to do this, follow this guide which explains how to send a Welcome Email to one User or multiple Users in bulk. Additionally, you may need to add Access Rights to the new User, if they are a Full User, this guide explains how to do this.

Please see the short demonstration video below: