Conditions for Notifications Explained

A Condition

A condition has three parts:

1. Field: Notifications support all single select, multi select and hierarchy fields, as well as Risk fields and the current status and stage of the Register and Form.
2. Operator: Gives the status of the values in the field, such as 'has' 'changed from', 'changed to' etc. For a full list of the operators see the table below.
3. Value: The field value.

These parts come together to form a condition as Field + Operator + Value.

For example: Business Unit + Contains any of these values + Customer Services.

This would mean that this notification would only go out if the Business Unit field includes Customer Services.

Below are two tables of the Operators and under what send conditions they are available as some operators differ between single select and multi select. Some operators are only available for certain send conditions.

Single-Select Operator	Send Condition		Explanation
	On Creation / On Close / On Stage Move To	On Update
Is	✔	✔	Condition is met if this single-select field answer contains the selected value
Is Not	✔	✔	Condition is met if this single-select field answer does not contains the selected value
Changed	✘	✔	Condition is met if this single-select field answer was changed on update
Changed To	✘	✔	Condition is met if this single-select field answer was changed to the selected value on update
Changed From	✘	✔	Condition is met if this single-select field answer was changed from the selected value on update

Multi-Select Operator	Send Condition		Explanation
	On Creation / On Close / On Stage Move To	On Update
Contains any of these values	✔	✔	Condition is met if this multi-select field answers have any of the selected values
Contains all of these values	✔	✔	Condition is met if this multi-select field answers have all of the selected values
Changed	✘	✔	Condition is met if this multi-select field answers were changed on update
Any of these values were added	✘	✔	Condition is met if any of the selected values were added to this multi-select field answers on update
Any of these values were removed	✘	✔	Condition is met if any of the selected values were removed from this multi-select field answers on update

Select Update when you are finished to apply the changes.